Privacy Policy

Smuddy Smart Buddy Privacy Policy

Thank you for using our app. This Privacy Policy is intended to inform you about how we collect, use and protect any personal information that you provide to us when you use our app.

Team Smuddy built the Smuddy as a Free app. This SERVICE is provided by Team Smuddy at no cost and is intended for use as is.

Information We Collect

When you use our app, we may collect the following personal information:

  • Name
  • Email id
  • Phone Number

We only collect this information for identification purposes and do not sell or use it for any other purpose.

We may also ask for permission to access your location, but this is only to scan your nearby Wi-Fi routers so to connect our Smuddy IoT devices with them. We do not collect any location data. The app does use third party services that may collect information used to identify you.

WiFi Multicast State Information

We need WiFi multicast information to help you pair your device with your WiFi router and our servers.

How We Use Your Information

We use the personal information we collect to provide and improve our services to you. Specifically, we use your information to:

  • Identify you when you use our app
  • Respond to your inquiries and requests
  • Provide you with customer support
  • Improve our app and services

We do not sell or share your personal information with third parties.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are under 13 years of age, do not use our app or provide any personal information to us. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy in this app. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice in our app prior to the effective date of the changes.

This policy is effective as of 1 April 2023

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at contact@smuddy.com.